Casino Live Terms & Conditions — Full Policy in English

By using the Casino Live website (casinolive.bio) and creating an account, you confirm that you have read and agree to these Terms and Conditions. This document constitutes a legally binding agreement between Casino Live and all of its users.

Casino Live reserves the right to amend these Terms and Conditions at any time. When changes are made, we will post a notice on the platform and notify users by email. Continued use of Casino Live following any such changes will be considered acceptance of the updated terms.

The following requirements must be met to open an account with Casino Live:

• You must be at least 18 years of age.
• Each individual may create only one account.
• All information provided during registration must be truthful, accurate, and complete.
• Your account must be registered in your own name — not in anyone else's.
• It is your responsibility to update your account if any of your details change.

Casino Live may request identity verification documents — such as a National ID, passport, or other valid proof of identity — for KYC (Know Your Customer) purposes at any time. Casino Live reserves the right to withhold withdrawals until the required documents are submitted.

You must be at least 18 years old to play on Casino Live. This is a non-negotiable requirement with no exceptions. Protecting minors from gambling is a core commitment of Casino Live.

Casino Live may request a copy of a government-issued ID at any time to verify a member's age. If there is any doubt about a member's age, Casino Live reserves the right to suspend that account immediately.

Please keep the following in mind when making a deposit on Casino Live:

• Only payment methods registered in your own name may be used.
• Deposits made through a third party are strictly prohibited.
• The minimum deposit amount will be stated within the relevant payment method.
• Deposits are usually credited to your account instantly.
• If your deposit is delayed for any reason, please contact our support team.

Casino Live accepts deposits via bKash, Nagad, Rocket, and various bank transfers. The list of available payment methods is subject to change at any time.

The following conditions apply to all withdrawals from Casino Live:

• Withdrawals may only be made from verified accounts.
• Withdrawals must be made using the same method used for the original deposit.
• If you have an active bonus, wagering requirements must be fulfilled before a withdrawal can be processed.
• Withdrawals may be withheld until KYC verification is completed.
• Withdrawals may be placed on hold for investigation in cases of suspicious activity.

Withdrawals to bKash and Nagad are typically processed within 15–60 minutes. Bank transfers may take 1–3 business days. Casino Live does not charge any processing fee for withdrawals; however, your bank or payment provider may apply their own fees.

General terms apply to all Casino Live bonus offers. Each bonus may carry its own individual wagering requirements.

• Accepting a bonus is optional — if you do not wish to receive a bonus, please notify us before making a deposit.
• The welcome bonus is available to new members only, once per account.
• A specified wagering requirement must be met before any bonus funds can be withdrawn.
• Expired bonuses are automatically cancelled.
• Using more than one bonus simultaneously is generally not permitted.
• Casino Live reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on Casino Live:

• Creating or using multiple accounts.
• Money laundering or illegal financial transactions.
• Using gaming software or bots.
• Exploiting system vulnerabilities for unfair advantage.
• Harassing or causing harm to other members.
• Transferring funds to a third-party account.
• Attempting to defraud Casino Live.

You may close your Casino Live account voluntarily at any time. Simply contact our support team and submit your request. Please withdraw any remaining balance before closing your account.

Casino Live reserves the right to suspend or terminate an account for the following reasons:

• Violation of Terms & Conditions.
• Providing false or incomplete information.
• Extended periods of inactivity (typically more than 12 months).
• Fraud or suspicious activity.
• Due to legal or regulatory obligations.

Casino Live guarantees that all game outcomes are completely random and fair. Every game on our platform uses internationally certified RNG (Random Number Generator) technology.

If a game is interrupted due to a technical issue on our end, Casino Live will refund the bet amount for that round. However, Casino Live is not liable for disruptions caused by network issues or problems with the user's own device.

Casino Live is firmly committed to responsible gaming. Gaming is for entertainment — it should never be viewed as a source of income. We are dedicated to the safety and well-being of all our members.

The following responsible gaming features are available on Casino Live:

• Setting deposit limits (daily, weekly, monthly).
• Setting loss limits.
• Cooling-off period (24 hours to 6 months).
• Self-exclusion (6 months to permanent).
• Setting gaming time limits.

To access these features, please contact the Casino Live support team. For more information, visit our Responsible Play View page.

Casino Live reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify users via email and an on-platform notice. If no objection is raised within seven days of the change taking effect, you will be deemed to have accepted the updated terms.

The latest version of this document is always available on the Casino Live website. An archived copy of a previous version may be provided upon request.

If you have any questions or concerns regarding the Terms & Conditions, please contact the Casino Live support team. We are committed to resolving all issues with the utmost care.

After a complaint is submitted, Casino Live will provide an initial response within 5 business days. Complex matters may take up to 30 business days to resolve.